Refund policy

RETURN AND REFUND POLICY

Effective Date: September 17, 2026

Thank you for shopping with SMART CHOICE MARKET.

We want you to be satisfied with your purchase. If you are not completely satisfied with an eligible product, you may request a return within 30 days of delivery.

RETURN ELIGIBILITY

To be eligible for a return:

• The return request must be made within 30 days of delivery.
• The item must be unused and in its original condition.
• The item must be returned with its original packaging, when applicable.
• Proof of purchase may be required.

Some items may not be eligible for return due to hygiene or health considerations. This may include certain hair products that have been opened, worn, altered, or used.

DAMAGED OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at FNMULTISERVICE2026@GMAIL.COM with your order number and photos of the item.

RETURN SHIPPING

Unless the item is defective, damaged, or incorrectly sent, the customer is responsible for return shipping costs.

REFUNDS

Once we receive and inspect the returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. The time required for the refund to appear in your account may vary depending on your payment provider or financial institution.

HOW TO REQUEST A RETURN

To request a return, contact us at:

FNMULTISERVICE2026@GMAIL.COM

Please include your order number and the reason for your return.

SMART CHOICE MARKET reserves the right to refuse a return that does not meet the conditions of this policy.